Terms & Conditions
Last updated: June 2026
These Terms & Conditions (“Terms”) govern the use of this website and the cleaning services provided by Super Clean, operating in the State of New Jersey and serving South Jersey, Greater Philadelphia & Northern Delaware. By using this website or booking our services, you agree to these Terms.
1. Services
Super Clean provides residential cleaning, deep cleaning, Airbnb and short-term rental turnover cleaning, and office cleaning. The specific scope of each service is defined in your estimate and may vary based on the size and condition of the space.
2. Estimates & Pricing
- All estimates are free and provided without obligation.
- Prices are based on the information you provide (size, condition, frequency). If the space differs significantly from what was described, we will discuss any adjustment with you before starting.
- Recurring cleanings start at $120; deep cleanings and turnovers are quoted individually.
- Promotional offers (such as a first-cleaning discount) apply once per new client and cannot be combined with other offers.
3. Scheduling, Cancellation & Access
- Appointments are scheduled by phone, text, or through our contact form.
- We ask for at least 24 hours’ notice to cancel or reschedule a visit.
- You agree to provide safe access to the property at the scheduled time. If we cannot access the property, the visit may need to be rescheduled.
- Travel conditions (traffic, tolls, weather) occasionally affect arrival times; we will always communicate any delay as early as possible.
4. Payments
Payment is due upon completion of each service unless otherwise agreed. We currently accept Zelle and Cash.
5. Satisfaction & Corrections
We finish every visit with a walkthrough. If something needs attention, tell us during the walkthrough — or within 24 hours — and we will make it right at no additional cost.
6. Client Responsibilities
- Please secure valuables, fragile items, and pets before our arrival.
- Let us know in advance about any areas, items, or products that are off-limits or preferred — we respect every home’s boundaries.
7. Liability
We treat every home with great care. In the unlikely event of damage caused by our team, notify us within 24 hours and we will work with you in good faith to resolve it. We are not responsible for damage resulting from pre-existing conditions, unstable or improperly installed items, or normal wear.
8. Photos
We only photograph our work (such as before-and-after images) with your permission, and we never publish images that identify your home or personal belongings without consent.
9. Website Use
The content of this website is provided for general information about our services. We may update content, prices, and offers at any time without notice.
10. Governing Law
These Terms are governed by the laws of the State of New Jersey, United States.
11. Contact
- Email: rulyangrasiella@gmail.com
- Phone: (609) 735-3745
- Location: Riverside, New Jersey, United States
